Privacy Policy

Last Updated: December 18, 2025

Welcome to Sitari ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business messaging service.

1. Information We Collect

When you interact with us through WhatsApp, we may collect:

• Contact Information: Your WhatsApp phone number and profile name
• Message Content: Messages, images, and files you send to us
• Usage Data: Timestamps and message delivery status

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer support
• Process your requests and transactions
• Send you relevant updates and notifications
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. WhatsApp Terms

By using our WhatsApp Business service, you also agree to WhatsApp's Business Policy and WhatsApp's Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: sitari.solutions@gmail.com
• WhatsApp: Contact us through our business number: +919032256616